Privacy Policy

The American Institute of Certified Tax Coaches™, Inc. (AICTC) is committed to protecting the privacy of our users and their clients. This Notice explains what information we gather and how we use that information.

1. Types of Information We Collect. We collect two categories of information from AICTC users:
  • Personal Information tells us who you are or provides information about you (such as your order history and preferences),
  • Technical Information lets us administer your visit, but is not linked to your identity.
Personal Information may include your name, mailing address, phone number, email address, employer, and job title. We request Personal Information when you order a product or service, register for newsletters, participate in certain promotional activities, fill out surveys, and correspond with us.

When you visit our Site, we also collect technical information such as the website you visited before our Site, the pages you visit on our Site, the website you visit next, the browser you use, your computer’s IP address, and any search terms entered on our Site. We use cookies (see section “Our Use of Cookies”) and other technology to collect this data. In general, we do not connect this Technical Information with the Personal Information we collect from you.

2. Security. When you make a purchase on the Site, we use Secure Sockets Layer (SSL) encryption technology to safeguard your credit card information while it is being sent to us. The SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.

If you would prefer to place an order by phone, please call us at (888) 582-9752 for new product information, evaluation software, training and all other requests.

3. When We May Disclose Information to Others. We disclose customer information to other companies only for the following reasons:
  • to credit card processors, and other companies that perform services for us and who have agreed not to use any of our information for any other purpose,
  • to assist a government investigation, verification or similar purposes, if required by law, subpoena or court order, or otherwise necessary for fraud prevention, or as needed to enforce our terms and conditions, or to a company that purchases our business or assets.
We NEVER disclose Client Information to anyone, for any reason. We NEVER contact clients directly for any purpose. We DO NOT market any products or services, for ourself or any other vendor, to your clients.

4. Our Use of Cookies. A “cookie” is a small data file transferred by a website to your computer’s hard drive. We may send cookies when you browse our Site, prepare client tax plans, respond to online surveys or polls, or request information. Accepting the cookies used on our Site does not give us access to your Personal Information, but we can use the cookies to identify your computer. The aggregate information collected permits us to analyze traffic patterns on our Site. This can enable us over time to provide you with a better experience on our Site, by improving the content and making it easier to use. For example, cookies can keep track of what you have selected to purchase as you continue to shop and allow you to enter your password only once on pages where a logon is required.

Most browsers automatically accept cookies, but you can usually refuse cookies or selectively accept certain cookies, by adjusting the preferences in your browser. If you turn off cookies, there may be some features of our Site that will not be available to you and some web pages may not display properly. You can find information on popular browsers and how you can adjust them to control cookies at the following websites:
Mozilla Firefox:
Microsoft Internet Explorer:
Netscape Navigator:

5. Links to other Websites. Parts of our Site contain links to other websites for your convenience and information. If you use these links, you will leave the AICTC website. When you access a non-CTC™ website, please understand that we do not control the content and are not responsible for the privacy practices of that site. We suggest that you carefully review the privacy policies of each site you visit. This Privacy Notice does not cover the information practices of those websites linked to our Site. These other sites may send their own cookies to users, collect data, or solicit personal information.

6. Changes to this Privacy Notice. If there are changes to the terms of this Privacy Notice, we will post those changes here. Please be sure to check this page occasionally. If we make material changes to this Notice, such changes in the way we use or disclose Personal Information, we will provide you with notice of the change and a chance to choose not to have your information used or disclosed under the new policy.

7. Contact Us. If you have any questions or concerns about AICTC’s use of your information or about this Privacy Notice, please send us an email at